Contact Squad
Reach us for support, enterprise planning, security disclosures, partnerships, and hiring. We are building the best platform for managing your AI agents and we respond quickly to high-context requests.
Best Contacts by Topic
Product support: For questions about onboarding, integrations, workflows, or account access, email hello@trysquad.ai. Include your use case, current setup, and any relevant error output so we can resolve issues in a single pass.
Enterprise and partnerships: If you are evaluating Squad for a larger engineering organization, contact us with your expected seat count, integration requirements, and governance constraints. We can map a rollout plan around security reviews, BYOS model policies, and workflow ownership boundaries.
Security and legal: For vulnerability disclosures, legal requests, or data handling questions, email legal@trysquad.ai. Provide full reproduction steps for security issues so our team can verify and patch quickly.
Hiring: We are hiring engineers and operators who care about outcome-first execution in the AI agent era. Send a short introduction and links to work that demonstrates ownership, technical rigor, and product judgment.
Response Expectations
We prioritize messages with clear context, concrete outcomes, and relevant links. If you are asking about rollout planning, include team size, current agent tooling, and the workflows you want to coordinate first. If you are asking for support, include reproduction steps and screenshots when possible.
Our goal is a useful first response, not a generic reply. The more specific your context, the faster we can route to the right owner and provide a direct path forward.
What Helps Us Reply Fast
- Include your current stack, model providers, and where agent coordination is breaking down today.
- For production issues, include timestamps, screenshots, and expected versus actual behavior.
- For enterprise planning, include governance requirements, approval workflows, and preferred rollout timeline.
- For partnerships, include audience, distribution channel, and the specific outcome you want to drive together.